What specific access is there for people with reduced mobility on the site?

A special entrance has been set up for people in wheelchairs or with standing difficulties. It provides faster, safer access to the festival.

What facilities are planned for P.M.R. during the festival?

● Two secure, elevated podiums (Phoenix and Big Eye)

● An out-of-sight rest and care area

What does the P.S.H./P.M.R. rest area offer?

A discreet space with :

• Care area
• Fridge and closed medicine cabinet
• Equipment storage (splint, diaper bag, etc.)
• Loan of equipment (wheelchairs, crutches, etc.)
• Access to electricity
• Picnic area, chairs and bed

Is there a dedicated team for P.M.R.?

Yes, a team of professionals and volunteers is on hand from the moment you buy your ticket until the end of the festival. They are present on site at the various reception points to support and respond to the needs of the people concerned.

Is there any assistance for the deaf or hard-of-hearing?

This year, we are actively working on the presence of volunteers trained in French-speaking Belgian sign language (LSFB). They will be present in certain areas of the site to accompany and respond to the needs of those who express the need.

Can I access the PRM areas with my friends?

These areas are reserved for people with reduced mobility. Your friends may accompany you only if crowds permit. In the event of overcrowding, they may be asked to give up their place.

I'm pregnant. Am I considered P.M.R.? 

There are two possibilities: 

• If you'd like to experience the festival more comfortably, you can request access to the P.M.R. podiums. Please note that priority will be given to people with disabilities in case of overcrowding. 
• In the event of a difficult pregnancy requiring special accommodations, you will be considered as P.M.R. on condition that you provide medical proof. You will then be able to benefit from all P.M.R. facilities. 

I've just been injured or had an operation. Can I have PMR access ? 

Yes, people with recent injuries or temporary mobility limitations (e.g. broken leg, post-operative convalescence) are considered PMR. Medical evidence may be required. 

How do I reserve my P.M.R. ticket ? 

P.M.R. tickets can be purchased at the ticket office. 

How much does a P.M.R. ticket cost ? 

P.M.R. tickets cost the same as Regular tickets. 

Why do I have to fill in a questionnaire when I buy a P.M.R. ticket ? 

The questionnaire sent by e-mail following the purchase of your ticket enables the organization to identify specific needs and contact festival-goers if necessary. This helps us to adapt the facilities we put in place. 

Can I convert a Regular ticket into a P.M.R. ticket ? 

Yes, just create an account here, enter the barcode of the ticket (received by e-mail at the time of purchase) you wish to change and follow the procedure. No extra charge will be applied. If you have several tickets, add them via “Add a new wallet”. 

⚠️Si you have opted to pay in instalments, all instalments must be paid before making the change. 

How do I get a P.M.R. Accompagnant ticket ?

First buy a 4-Day Pass, then upgrade it to a P.M.R. Accompanying ticket via the same process as above (at no extra cost). 

Is there reserved parking for P.M.R.? 

Yes, parking is provided near the P.M.R. entrance. There is also another parking lot near the campsite. 

How do I reserve an R.M.P. parking space ? 

It is essential to make a request in advance by e-mail to: pmr@lesardentes.be. 

You will need to provide: 

• Proof of disability (official card or medical document) 
• The license plate 
• Vehicle model 
• The dates of your visit 
• Number of people in the vehicle 

Is P.M.R. parking free ? 

Yes, on presentation of proof of disability. Please note that spaces are limited and must be reserved in advance. 

Is the campsite suitable for people with reduced mobility ? 

Yes, a specific area of the Regular campsite is reserved for people with an R.M.P./S.H.P. ticket. This area is close to the R.M.P. entrance, and benefits from adapted paths and the supervision of a dedicated team. 

Do I need to make a reservation to access the P.M.R. camping area ? 

Yes, access to this area is only possible with the prior purchase of a P.M.R./P.S.H. ticket. No access will be granted on site without a reservation. 

What facilities are available at the P.M.R. campsite ? 

• Dedicated entrance 
• Camping area with stabilized ground 
• Easy access during set-up 
• Adapted sanitary facilities 
• Access to electricity 
• Secure storage for medicines 
• Reception point nearby 

Is the All-Star campsite accessible ? 

It is partially accessible, but does not have adapted sanitary facilities. P.M.R. camping in the Regular is therefore recommended for greater comfort.