This process is only possible HERE.
FAQ
I CAN'T FIND THE BARCODE ON MY TICKET
IS THERE A MINIMUM AMOUNT REQUIRED TO TOP UP MY FLAMMES?
IS CASHLESS THE ONLY WAY OF PAYMENT AT LES ARDENTES?
WHAT HAPPENS IF I LOSE MY WRISTBAND ?
I HAVE SEVERAL TICKETS BECAUSE I COME FOR SEVERAL DAYS. DO I HAVE TO CREATE AN ACCOUNT FOR EACH DAY?
CAN I BE CHARGED MORE THAN THE AMOUNT CREDITED TO MY CASHLESS ACCOUNT?
I CREATED AN ACCOUNT LAST YEAR, CAN I USE THE SAME ONE THIS YEAR?
IS THERE A DEPOSIT ON CUPS IN FESTIVAL BARS?
WHAT PERSONAL DATA IS STORED ON THE CHIP IN MY BRACELET?
HOW DO I GET MY CASHLESS BACK AFTER THE FESTIVAL?