To exchange your ticket, go to your order via the link "Manage my order" that you received in the confirmation email sent to you, to get to your order.

If you can't find the email, you can have it sent again here.

Then click on "Additional actions" and then on "Change tickets".

Then the system will ask you which ticket(s) you want to exchange. When you confirm the ticket you want to exchange, on the next page you will see the passes and day tickets you want to exchange.

If you exchange a day ticket for another day ticket, for example, you do not have to pay a supplement. If you want to change from a 4D pass to a 4D + camping pass, you simply pay the 40 euro difference.

You will have to wait until all payments have been finalised before you can exchange your ticket. 

Once all the payments are done, to exchange your ticket, go to your order via the link "Manage my order" that you received in the confirmation email sent to you, to get to your order.

If you can't find the email, you can have it sent again here.

Then click on "Additional actions" and then on "Change tickets".

Then the system will ask you which ticket(s) you want to exchange. When you confirm the ticket you want to exchange, on the next page you will see the passes and day tickets you want to exchange.

If you exchange a day ticket for another day ticket, for example, you do not have to pay a supplement. If you want to change from a 4D pass to a 4D + camping pass, you simply pay the 40 euro difference.

The Ardentes Camping is located there : Rue du Village - 4000 Rocourt 

Campsite will be open from Wednesday 5.07 12pm to Monday 10.07 10am.

Campers may be subject to checks on the contents of their luggage, as well as to pat-downs by security guards, at the entrance to the campsite.  

All under 18s must have a signed parental authorisation with a photocopy of the parents' identity card. These documents must be handed in at the security post at the campsite entrance where they will be kept.

Furthermore, anyone under 16 years of age must be accompanied by a responsible adult within the campsite.

Any person who does not meet these conditions will be refused access to the campsite.

It is the traditionnal Ardentes Campsite. It is only available via the 4 days Pass + Regular Camping here. 

Yes, but don't forget to buy your 4-day + Regular Camping PASS here to access the Regular Camping.

All-Star Camping is the brand new premium campsite in Les Ardentes. 
All-Star Camping is only accessible via the 4-day PASS + All-Star Camping here AND after having booked your accommodation here. 

Beware: No PodPads reservation = no access to All-Star Camping.
 

No. All-Star Camping does not have a space to set up your own tent. You will only have access to it if you have bought your ticket here AND accommodation on Podpads.

No. Access to All Star Camping is only available for people who bought a 4 day pass + All-Star Camping here AND booked Podpads accommodation here. 
 

To upgrade your ticket, go to your order via the "Manage my order" link you received in the confirmation email.
If you can't find this email, you can have it sent again here. 
Then click on "Additional actions" and then on "Change tickets".

Then the system will ask you which ticket(s) you want to exchange. When you confirm the ticket you want to exchange, on the next page you will see the passes and day tickets you want to exchange.

If you want to change from a 4D PASS + Regular Camping to a 4D PASS + All-Star Camping, you simply pay the difference.

Then don't forget to book your accommodation on https://podpads.com/les-ardentes , otherwise you won't be able to access the All-Star Camping area.

Reminder: if you buy the 4-day PASS + Camping All-Star but do not book your accommodation on https://podpads.com/les-ardentes , you will not be able to access the All-Star Camping area and will therefore be welcomed at the Regular Camping!