Les Ardentes will once again be held in Rocourt (Liège), Belgium! The entrance is on Rue de l'Arbre Courte-Joie.

Since 2022, all payments are made via a cashless system. On site, top up your cashless by scanning the QR Code on your wristband chip with the Payconiq by Bancontact app (if you have a Belgian bank account) or with the Les Ardentes app. 

You can also use the cash desks and top-up terminals on site and at the campsite. 

The festival opens at 12:30 and closes at 2:00 am

TIP: Don't come to the festival with unnecessary items. If possible, do not bring a backpack or purse.

The following are not allowed on site

Weapons, explosive, flammable or volatile substances.
Illegal substances, drugs.
Strollers, trolleys
Dangerous, sharp or blunt objects, umbrellas, as well as any object likely to be used as a projectile.
Animals (with the exception of guide dogs for visually impaired persons).
Non-drinkable liquids and gels in containers larger than 100 ml.
Tripods and selfie poles, lasers, drones
Large backpacks (> 45 cm height)
Gas and gas burners
Any other object that may be considered dangerous by the organization

Information on exchanges will be available shortly. You can always contact us at info@lesardentes.be 

Information will be available shortly. You can always contact us at info@lesardentes.be 

Nothing could be easier!

First, go to our ticketing service. Then, when you validate your cart, you have to check YES to the option "Payment in several times". Then indicate your bank details so that the payments can be made. You will be debited each month from your first payment.

Information will be available shortly. 

Ticket upgrades are only possible with tickets purchased online through our official ticketing service.

Don't panic, tickets are not personal!

If you insured your tickets at the time of purchase and would like a refund, go here. 

To make your stay as comfortable as possible, here's what we recommend you pack in your camping bag : 

Tents with sitting areas are not permitted.

WARNING: UNLESS YOU HAVE BOOKED A FESTITENT TENT, YOU MUST BRING YOUR OWN TENT TO THE REGULAR CAMPSITE.

Plastic and metal water bottles are allowed, provided they are empty.

Maximum 6 cans (max. 50cl) for beers and maximum 6 cans or plastic bottles (max. 50cl) for soft drinks.

Only hygiene products (toothpaste, soap, shower gel, etc.) of up to 100ml are allowed.

ATTENTION: Perfumes and deodorant sprays are forbidden; use roll-on deodorant instead!

Tins and glass containers are forbidden. 

Campers are liable to have the contents of their luggage checked and palpated by security staff on entering the campsite.  
All minors must have a signed parental consent form, accompanied by a photocopy of the parents' identity card. These documents must be handed in to the security post at the campsite entrance, where they will be kept.

Access to the campsite is reserved for festival-goers aged 16 and over.  

Minors under the age of 18 must be accompanied by a responsible adult.

Anyone failing to meet these conditions will be refused access to the campsite.

Please note that these lockers are reserved for campers only. Other lockers are available on the festival site!

To access the camping lockers, you need a 4D Pass + Camping Regular or a 3D Pass FRIDAY/Saturday/Sunday + Camping Regular or a 2D Pass SATURDAY/Sunday + Camping Regular. Make sure you choose the Camping Regular pitch when you book your locker online.

Lockers are also available on the All Star campsite.

Small or large, with or without a plug*, choose the locker to suit your needs! Once you've made your reservation, you'll receive a confirmation e-mail. A few days before the event, you'll receive another e-mail containing a QR code and the information you need to pick up your locker.

*Please note that lockers are equipped with a plug, but not with a recharging cable. Don't forget to bring it!

Reserve your locker here!

If you have any questions about your reservation, please contact lesardentes@mobilelocker.eu 

Information on exchanges will be available shortly. You can always contact us at info@lesardentes.be 

To upgrade your ticket, go to your order via the "Manage my order" link you received in the confirmation e-mail.

If you can't find the e-mail, you can have it resent here.

Then click on "Additional actions" and then on "Change tickets".

The system will then ask you which ticket(s) you wish to exchange. When you confirm the ticket you wish to exchange, on the next page you will see the day passes and tickets you wish to exchange.

Select "Pass 4 JOURS + Camping Regular".

If you wish to change from a 4J pass to a 4J pass + Camping you simply pay the difference.

Then go here to book your All Star accommodation, which will give you access to the All Star Campsite.

Simply book All Star accommodation here in addition to your 4-Day Pass + Camping Regular.

No. All-Star Camping does not have a space to set up your own tent. You will only have access to it if you have bought your ticket here AND an All Star accommodation here.

The maximum area you can use to pitch your tent is between 4m2 (2 person pitch) and 9m2 (4 person pitch). Tents with a built-in sitting area will not be allowed.

THE FOLLOWING ITEMS ARE NOT ALLOWED ON THE CAMPING

- All narcotic products;
- Perfumes;
Important: gas-free deodorants (roll-on type) as well as sun creams are allowed in limited formats (maximum 100 ml) 
- All glass containers (empty bottles of 1L. maximum are allowed)
- Tin cans;
- Alcohol (bottles, flasks, etc.);
Cans of beer are allowed up to 6 cans (max. 50cl.) per person. 
Soft drinks (carbonated or energy drinks) are allowed up to 6 cans or plastic bottles (max. 50cl per can/plastic bottle) per person.
- Water pipes, shishas, ... ;
- Generators;
- Tools (flat spanners, pliers, shovels) that can be used to dismantle the grids;
- All types of fire larger than a lighter flame (candles, braziers, burners and other gas installations, etc.). 
A cooking area is provided in the welcome village. You can come and cook your food there.
- Sharp objects, blunt objects and any other material harmful to the conviviality of the campsite are forbidden. (weapons, bladed and prohibited weapons, syringes, fireworks, firecrackers ... ).
- Pets, with the exception of guide dogs.
- Apart from your tent, it is not allowed to add additional structures such as awnings, arbours, tarpaulins, swimming pools, etc.
 

If the camper decides to leave an object that is not allowed on the campsite, the organisation is not obliged to return it; it will not be possible to recover what has been confiscated at the campsite entrance.
Any person found on the campsite in possession of one of the above-mentioned prohibited objects will be immediately excluded from the campsite and the festival, permanently and without refund.

Cars, motorbikes, trailers, caravans, camper vans, etc. endanger the safety of the campers and are therefore not allowed in the campsite and its surroundings.
This also applies to scooters, electric bikes, gyropods, etc. 

Installation of music (sound system):
Loud music is not allowed: do not forget to respect the sleep of others (your neighbours as well as the local residents).

Commercial activities : 
Campers are not allowed to sell food, drinks or anything else.

Distribution of flyers, tracts, ... :
The distribution of flyers and other promotional materials is prohibited.

Cleanliness :
All campers are responsible for the area they occupy. People who leave rubbish lying around will be expelled from the campsite and the festival and will not be reimbursed.

Overall:
Anyone attempting to climb, open or damage the infrastructure, or to smuggle objects into the campsite will be immediately excluded from the campsite and the festival.
Access to the campsite will be forbidden to any person who violates the rules described in this document. Offenders will be liable to prosecution.
Unwelcome or inappropriate remarks or behaviour will not be allowed within the festival. Harassment, sexual assault, physical or verbal abuse, discrimination, racism, homophobia, transphobia, sexism will not be tolerated. If you are told that your remark or behaviour is inappropriate or improper, even if it is said "in jest", do not challenge it and apologise. Such behaviour may result in sanctions.

The objective is to welcome the public with reduced mobility in the best possible way by allowing us to target the most important adjustments to be made.

We have set up this form in order to adapt the system to the number of people concerned and the type of disability of each person. This form also allows us to contact you more easily if necessary.

To exchange your ticket, go to your order via the "Manage my order" link that you received in the confirmation e-mail sent to you.

If you can't find this email, you can have it sent again here.

Then click on "Additional actions" and then on "Change tickets".

Then the system will ask you which ticket(s) you want to exchange. Here you can select for example the regular ticket you have taken. When you confirm the ticket you want to exchange, on the next page you will see the PRM ticket you want to exchange. This is when you can select your PRM ticket.

If you exchange your regular ticket for a PRM ticket, you don't have to pay any extra.

To exchange your ticket, go to your order via the link "Manage my order" that you received in the confirmation email sent, to get to your order.

If you can't find this email, you can have it sent again here.

Then click on "Additional actions" and then on "Change tickets".

Then the system will ask you which ticket(s) you want to exchange. Here you can select, for example, the PRM pass you have taken. When you confirm the ticket you want to exchange, on the next page you will see the 4 day PRM + camping pass you want to exchange. This is when you can select your 4-day PRM + camping pass.

The procedure is the same if you want to exchange your ticket for a PRM + companion ticket.

No, the purchase of a PRM ticket is at the same price as a regular ticket.

It is essential that there is a different name for the person with reduced mobility and the accompanying person. Please contact us for the modification request by telling us the name and surname of the accompanying person and the order number at pmr@lesardentes.be

In this case, there are two answers, if you wish to experience the festival in greater comfort because of your pregnancy:

There's no need to buy a ticket or PRM pass. You may, however, request access to the podiums for people with reduced mobility located around our two stages.

Space on these platforms is limited, and priority is given to the disabled public in the event of large crowds, in which case you may be asked to give up your seat to the disabled.

If you need adapted facilities:

In the event of a difficult pregnancy, you will of course be considered as a person with reduced mobility. This difficulty will not be visible, but you will be asked to present proof from your doctor to explain the need for a PRM ticket.  You will then have access to the PRM facilities.

Yes.

In your case, you may be asked to provide proof of your disability in order to benefit from the planned accommodations.

No, the PRM parking lots are free with proof of disability.  
Please note that spaces are limited. You must submit a reservation request via pmr@lesardentes.be and send us proof of disability (disability card, priority card for disabled persons, European parking card, mobility inclusion card, etc.) as well as the license plate, the vehicle model and the dates of your visit.

Of course, the campsite's main roads are accessible. An area of the regular campsite is reserved for PRMs and equipped with adapted sanitary facilities, a food area and a bar in the immediate vicinity, as well as a reception and service point.

Although relatively accessible, the All Star campsite does not have adapted sanitary facilities. Your experience will be more pleasant on the PMR campsite located in the Regular campsite.

No, people with reduced mobility can benefit from a special entrance. This entrance is located not far from the PRM parking lot.

On the campsite, people with reduced mobility also benefit from a special entrance next to the adapted area.

On the festival site as well as on the campsite, there is a reception area for accompanying persons, where you can carry out your treatments. These areas will be equipped with a fridge to keep your medicines cool, and locked cupboards. For further information, please contact pmr@lesardentes.be

Of course, we have introduced PRM + companion cards to enable people with reduced mobility to come accompanied. 
The companion is a person who is not a PRM and who accompanies the person with reduced mobility to facilitate access to the festival.
This person may use the same entrance as the person with reduced mobility and may also stay in the PRM campsite.
Additional companions cannot use this entrance.

PRM facilities are primarily reserved for people with reduced mobility and disabilities. If it's not too crowded, the facilities are easily accessible, but if it's too busy, you'll be asked to leave your place for those who need it most.

Please contact us at pmr@lesardentes.be to discuss whether your disability requires the purchase of a PRM ticket.

An area of the regular campsite has been adapted so that you can stay in the festival campsite.

Yes, parking spaces are reserved in the parking lot on Rue de la Tonne near the PRM entrance to the festival. There are also reserved spaces near the campsite. 
Please note that spaces are limited. You must submit a reservation request at pmr@lesardentes.be and send us proof of disability (disability card, priority card for persons with disabilities, European parking card, mobility inclusion card, etc.), as well as a copy of your reservation.

On site, you'll find an accompanying/rest area with a doggie bar, two raised, secure podiums with a view of the Phoenix and Big Eye stages, and an accessible food and bar area. 
On the campsite, a pathway from/to the PMR campsite and the entire camping village, adapted sanitary facilities, adapted WCs and accessibility to the activities.