Gift vouchers must be used in full on a single order for Les Ardentes 2025.Gift vouchers do not apply to the camping regular option or to the various upgrades.
Reminder: to book accommodation, you must have purchased a PASS 4 JOURS + CAMPING or a PASS VIP 4 JOURS + CAMPING.
Our partner FestiTent takes care of booking accommodation.
PAYMENT METHODS
Payconiq
Bancontact
CB
Visa
MasterCard
iDeal
+ Payment in 3 instalments
*Bus tickets are not payable in instalments
I CAN'T FIND MY CONFIRMATION EMAIL
To receive your confirmation e-mail again, go here and click on LES ARDENTES 2025 (even if you paid for your ticket in instalments).
Then click on “Already ordered? Retrieve your tickets by clicking here” at the top and enter the e-mail address with which you placed your order.
If you have paid for your ticket in instalments, you will only receive your final confirmation e-mail once all 3 payments have been completed.
WHEN WILL I RECEIVE MY TICKETS?
Your tickets will be sent to you in mid-June!
I WOULD LIKE TO PAY FOR MY TICKET IN 3 INSTALMENTS
On the ticket page, click on “LES ARDENTES 2025 - PAYMENT IN 3 INSTALMENTS” before choosing the ticket you are interested in.
The price indicated on the ticket office corresponds to the first instalment of the 3-installment payment plan.
The month following your order, you'll receive an e-mail with a link to pay your second instalment, then another e-mail the following month to finalize your third and final payment.
ATTENTION : If a payment is not received on time, Weezevent may cancel your order and charge you an indemnity per ticket equivalent to the first monthly payment.
The first monthly payment is never refundable.
WHAT HAPPENS ONCE I'VE PAID THE FIRST INSTALMENT OF MY THREE-PART PAYMENT PLAN?
On the1st of the month following your purchase, you'll receive an e-mail with a link to pay your second instalment, then another e-mail the following month to finalize your third instalment.
ATTENTION : If a payment is not received on time, Weezevent may cancel your order and charge you an indemnity per ticket equivalent to the first monthly payment.
The first monthly payment is never refundable.
I'VE PAID FOR MY 4-DAY PASS IN THREE INSTALMENTS AND I'D LIKE TO ADD CAMPING TO IT
You can add the campsite to your pass when you make your final payment.
ATTENTION: This 45€ supplement is payable only once and per ticket.
I ALREADY HAVE MY TICKET AND WOULD LIKE TO CHANGE MY ORDER
If you want to add camping to your 4-day pass, turn your day ticket into a 4-day pass or upgrade your ticket to a VIP ticket, it's easy!
Create your account here and enter the barcode of the ticket you wish to modify. You'll just have to pay the difference in price between your old ticket and the new one.
You'll find your barcode in the confirmation e-mail.
If you wish to upgrade more than one ticket, you can click on “Add new wallet” to add another barcode.
to add another barcode.
If you've paid for your ticket in instalments, you'll have to wait until you've paid all the instalments to modify your order.
HOW DO I USE MY GIFT VOUCHER?
This gift voucher can only be redeemed on the Ardentes 2025 Weezticket website for the purchase of a festival ticket and while stocks last.
You can only use one cheque per order.
It is neither refundable nor cumulative. To use your voucher, select the ticket you wish to buy in the LES ARDENTES 2025 or LES ARDENTES 2025 - PAYMENT IN 3 MONTHS event.
Enter the code shown on the gift voucher in the bottom right-hand corner of the “Got a discount code? Click here” before proceeding.
The amount of the gift voucher will be directly deducted from your order (excluding camping regular option).
HOW CAN I STAY AT THE EASY OR ALL-STAR CAMPSITE?
Check out Easy Camp or All-Star Glamping accommodation here!
At Easy Camping, your tent is already set up, so you don't have to drag it along or pitch it yourself.
All-Star Glamping offers you the extra comfort you're looking for.NB: To use your accommodation, you must have a PASS + CAMPING.
Our partner FestiTent takes care of accommodation bookings.
I WANT TO EXCHANGE MY 1 DAY TICKET AND TAKE ANOTHER DAY TICKET INSTEAD
Unfortunately this option is not available.
MY TICKET IS NOT IN MY NAME
Don't panic, tickets are not personal!
HOW DO I ACTIVATE REFUND PROTECTION ?
If you insured your tickets at the time of purchase and would like a refund, go here.
