REFUND OF 4 DAY PASS TICKETS
As you know, this summer we were faced with the cancellation of the last day of the festival, following weather forecasts that led the authorities not to let us open on Sunday.
After the cashless and day ticket refunds for Sunday, we can now confirm the refund for holders of the 4 DAY PASS.
We have FINALLY succeeded and we would like to thank you for your patience in this matter. We can assure you that we have been working every day to be able to confirm this without jeopardising your festival.
In concrete terms, each holder of a 4 DAY PASS will be able, on request, to obtain a refund of ¼ of the purchase price of the PASS (excluding camping and parking, but including the purchase price).
For example, holders of the classic 4 DAY PASS (with or without camping) who bought their PASS for €240 (+ €7 charges) will receive a refund of €61.75 (€247 / 4).
In practice, if you bought your ticket on our website or via our official resale platform, you can submit your refund request HERE from now until midnight on 3 November.
Refunds will be made no later than a few days after this date to the account used to finalise the order. Please note that it may take a few days for the bank transaction to be activated.
If you bought the ticket at an official external point of sale (Fnac, Ticketnet, Night&Day), you can contact them directly at email@example.com
With the after-movie just around the corner, it's now time to reveal the first details of the 2024 edition, so that we can all get together and make up for this summer's frustration!
It's going to be big, and we're already looking forward to announcing the first surprises.
Questions? > firstname.lastname@example.org