REFUND OF SUNDAY DAY TICKETS
We are today able to confirm the reimbursement of Sunday Day Tickets for Ardentes 2023.
As a reminder, the festival was unable to open its doors on Sunday 9 July, after 3 historic days.
If you bought your ticket on our website or via our official resale platform, you can submit your refund request HERE from 11am on 16 August to midnight on 30 September.
Refunds will be made a few days after this closing date to the account used to finalise the order. Please note that it may take a few days for the bank transaction to be activated.
If you bought your ticket at an official external point of sale (Fnac, Ticketnet, Night&Day), you can contact them directly.
Following on from the cashless refunds, we are delighted to be making positive progress on these issues, as promised, with today's refund procedure for Sunday tickets. As for the other cases, we are continuing to work relentlessly on them and ask you to be patient.
We'd like to thank you again for your many messages of support, and especially for your incredible feedback on the 3 days of the festival. We'll continue to share the best memories, and soon... the first news about 2024!
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